About Our Site

Making a purchase

Making a purchase could not be easier. Just browse our Catalogue, and click 'Add to cart' on any items that you wish to buy. You can view or modify your shopping cart at any time. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy the order.

When you are ready to place the order for the items in your cart, just click the 'Confirm Order' button which will take you to the WorldPay site where you enter your payment detals. Once these have been accepted you need to click to VIEW MERCHANT RECEIPT, which will take you back to our site to confirm your purchase.

You will then receive an automated email from our website showing what you have ordered and an from Worldpay to acknowledge your payment. You will then receive a personal email from us as soon as possible thanking you for the order and giving you a delivery schedule. In the rare event that we are unable to fulfil your order, we will contact you by email or telephone advising you of this.

Credit Card Security

All credit / debit card transactions are secure. Card details are not held in clear text on any web site. All these transactions are dealt with entirely by WorldPay on our behalf - at Origins we never get to see your card details.

Guarantee

We aim to give 100% satisfaction with our products. If for any reason you are not happy with your purchase please contact us with your complaint. If you receive a product of ours that is faulty or damaged, we will either replace or refund.

Copyright

All photography on this site is the copyright of either Dave Newbould or Andrew Kime (except where stated otherwise) and must not be copied or reproduced in any way without their permission.